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Check out her Altimeter Group white paper, The Customer Experience of AI: Five Principles to Foster Engagement, Innovation and Trust”

Check out her Altimeter Group white paper, “The Customer Experience of AI: Five Principles to Foster Engagement, Innovation and Trust”. One of Susan’s key takeways, reinforcing Maryam Jahanshahi’s points above, is that individuals make microdecisions based on their own biases (which everyone has) that cascade into microaggressions in aggregate. Again, this is related to how people do not naturally make good decisions in large groups. Even so, data science can help augment that baseline human condition, so that large organizations can collaborate to reach decisions objectively and ethically — https://blog.dominodatalab.com/themes-and-conferences-per-pacoid-episode-2/
Up Next Next → At AI SF, Danny Lange presented how to train puppies: “On the road to artificial general intelligence” — game simulations Unity3D plus reinforcement learning used to train virtual puppies to play “fetch” and other skills. At AI SF, Danny Lange presented how to train puppies: “On the road to artificial general intelligence” — game simulations ← Previous A central theme in Amber’s work is about calm technology, the opposite of products which steal attention https://blog.dominodatalab.com/themes-and-conferences-per-pacoid-episode-2/
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